Terms of service

Terms of Service

Overview

This website is operated by Piper & Bruce. Throughout the site, the terms “we”, “us” and “our” refer to Piper & Bruce.

These Terms of Service apply to your use of this website and to purchases made through it. By using our website or purchasing a product from us, you agree to these Terms of Service.

Nothing in these terms affects your statutory rights as a consumer.

Our Products

Piper & Bruce provides digital productivity tools, planners and related digital content.

Unless expressly stated otherwise, products purchased through this website are digital products supplied electronically. No physical item will be shipped.

We aim to describe and display our products as accurately as possible. Colours and appearance may vary slightly depending on the device or software used to view them.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorised to use your chosen payment method.

Prices are displayed in the currency shown at checkout. Any applicable taxes will be shown where required.

Your order is subject to acceptance. If we are unable to fulfil an order, we will refund any payment received for that order.

Digital Delivery

Digital products are made available electronically following successful payment, normally through a download link or other digital delivery method.

You are responsible for ensuring that you have a suitable device and software to access the file formats described on the relevant product page.

If you experience difficulty accessing your purchase, please contact us and we will endeavour to assist.

Cancellation and Refunds

Cancellation and refund rights for digital products are explained in our Return and Refund Policy.

Where you expressly consent to digital content being supplied immediately and acknowledge that this means losing your statutory cancellation right once supply begins, the content may be made available to you immediately.

This does not affect your statutory rights where digital content is faulty, not as described or otherwise fails to meet applicable legal requirements.

Licence and Permitted Use

Unless otherwise stated, digital products purchased from Piper & Bruce are supplied for your personal use.

Your purchase grants you a non-exclusive, non-transferable licence to use the purchased product for its intended purpose.

You may download and use your purchased files on your own devices and may print copies for your own personal use where appropriate.

You must not reproduce, resell, redistribute, sublicense, share, publish or commercially exploit our digital products, templates, designs or other content without our prior written permission.

Intellectual Property

The content of this website and Piper & Bruce products, including designs, text, graphics, branding, layouts and other original materials, is owned by or licensed to Piper & Bruce and is protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of our intellectual property to you.

Website Use

You must not use this website for unlawful or fraudulent purposes, attempt to interfere with its operation or security, or use it in a way that infringes the rights of Piper & Bruce or any third party.

We may restrict access to the website where reasonably necessary to protect the website, our customers or our business.

Third-Party Services

Our website may use or link to services provided by third parties, including payment processors and ecommerce technology providers.

Your use of third-party services may also be subject to their own terms and privacy policies.

Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

To the extent permitted by law, Piper & Bruce is not responsible for losses that were not reasonably foreseeable when the contract was formed, or for losses resulting from circumstances outside our reasonable control.

Our products are productivity and organisational tools. They do not constitute professional, legal, financial, medical or other specialist advice.

Changes to These Terms

We may update these Terms of Service from time to time, for example to reflect changes to our products, website or applicable law.

The Terms applying to a purchase will be those in effect when that purchase is made.

Governing Law

These Terms are governed by the laws applicable in the United Kingdom, without depriving consumers of any mandatory protections that apply to them under the law of their country of residence.

Contact

If you have questions about these Terms of Service, please contact Piper & Bruce using the contact details provided on our website.